As all of you are aware, the UK has been in a nationwide state of lockdown since the end of March. This has had a significant impact on individuals and businesses across the UK as the country takes steps to “flatten the curve” of the coronavirus outbreak and relieve the stain on our essential NHS services.
Here at Hot Doors, things are no different. Like all companies throughout the country, we have had to make changes to the way that we do business.
Our top priority at this time is the health, safety, and security of our employees and our customers. For this reason, we have taken the measure of closing our showroom in Sawbridgeworth. This is to protect both visitors to our showroom and the staff we have working there.
We want to thank all our visitors for their custom over the years and to reassure you that the Hot Doors showroom will be open again as soon as we are given the all-clear to do so.
In the meantime, our online store remains fully operational. We are still taking and completing orders for all our doors, drawer fronts, accessories, and more, and we are still able to provide made-to-measure quotes on all your kitchen plans. We regret that we are simply unable to do this face-to-face.
We would like to assure all our customers that the staff in our warehouse are all practicing correct social distancing techniques and that none of them are put at any additional risk by continuing to work in our warehouse taking and fulfilling orders. We would further like to inform you that we have implemented additional workplace sanitation procedures at every step of the order and dispatch process to ensure there is no risk of contamination with our products.
While we continue to operate in as regular a way as possible, we would remind customers that there may be a slight increase in delivery times whilst the lockdown is in force. This is because the courier service we use is stretched to capacity because of additional demand at this time.
We thank you again for your continued support and look forward to getting things back to normal as soon as possible.
For more information, get in touch with Hot Doors today.